SWIMWEAR SHIPPING & RETURNS

UK SHIPPING

Suntribe Swimwear is a marketplace and therefore shipping times can vary slightly across each brand supplier we work with. As a general rule we aim to ensure all products are shipped to you within 3-5 business days, unless the product is on pre-order, in which case the estimated shipping time should be outlined on that products’ page. Shipping is free on all UK orders.

Shipping time: 3-5 business days

Shipping cost: Free

 

INTERNATIONAL SHIPPING

Suntribe Swimwear is a marketplace and therefore shipping times can vary slightly across each brand supplier we work with. As a general rule we aim to ensure all products are shipped to you within 5-7 business days, unless the product is on pre-order, in which case the estimated shipping time should be outlined on that products’ page. Please be advised on all international orders, the delivery of items can sometimes be delayed due to imports procedures and can often incur additional import charges which are liable to the customer not Suntribe Swimwear or the Supplier. Please see below for estimated shipping times and cost by region: 

Europe

Shipping time: 5-7 business days

Shipping cost: £13.05

United Arab Emirates

Shipping time: 5-7 business days

Shipping cost: £14.00

USA

Shipping time: 5-7 business days

Shipping cost: £20.00

Rest of the world

Shipping time: 5-10 business days

Shipping cost: £20.00

 

RETURNS & EXCHANGES

Return Policy

Refunds are available for all items, excluding sale items. Items must be returned within 14 days of receipt of delivery. Any items returned to the swimwear brand outside of the 14 day period may be denied a refund. Your return parcel must be post stamped within 14 days of you receiving the order.

Items must be returned in their original condition including tags and sanitary labels. Once the swimwear brand has received your returned package, all returned items will be inspected before a refund is issued. Our swimwear brands reserve the right to deny a refund if items are returned used, soiled, worn or damaged in any way and they will be returned to sender. You will be notified via email by Suntribe Swimwear if your returned item is not suitable for a refund. 

The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through tracked mail, as any returned items that are not received by the swimwear brand will not be issued a refund. We also recommend that customers ask for proof of postage at the time of posting returned items. 

Please allow 5-10 business days for a refund to be processed from the date that the returned item is received by the swimwear brand. You will be informed via the email address used for your order with Suntribe Swimwear once this transaction has been processed. Refunds will be issued to the credit card or PayPal account that the payment had originally come from. 

Please email info@suntribeswimwear.com  to authorise the return and request an exchange/returns form. Please make sure you print, fill out and place it in the returning package so that we can issue you with a refund or exchange. 

All items purchased on sale are final sale and cannot be returned or exchanged.

Please note, neither Suntribe Swimwear or its swimwear brands are responsible for any shipping costs related to exchanges/returns or for any loss of items during shipping.  

Exchanges

If you require a replacement size, colour or alternative item/s, please specify on the Returns Form.

 

BOE SWIMWEAR WASH SHIPPING & RETURNS

We do not offer returns on this product. Please see below for the shipping rates. Please also be aware that this product is sold to you by Suntribe Swimwear and we do not cover imports or tax costs.

UK: free shipping

Europe: £9.00

United Arab Emirates: £10.00

USA: £10.00

Rest of world: £14.00